SITE REKON LLC uses the third parties below to deliver Email Manager. We publish this list because your business email passes through some of them, and you are entitled to know who. We will update this page before adding a new subprocessor that handles customer data.
| Subprocessor | What it does for us | What it sees |
|---|---|---|
| Google (Gmail API) | The mailbox itself - we read and organise it with your authorisation | Your email. It is already theirs; we are acting on it with your permission |
| Anthropic | Primary AI classification - deciding what each email is | The subject and content of emails being classified. Not used to train models |
| OpenAI | Backup AI classification, used only when the primary call fails | The same, only for those messages. Not used to train models |
| DigitalOcean | Hosting and the managed database | Everything we store, at rest. Tokens are encrypted |
| Stripe | Subscription payments | Your billing details. We never see or store a card number |
| Twilio | Text-message notifications, only if you turn them on | Your mobile number and the notification text |
| HighLevel (GoHighLevel) | CRM handoff, only for customers who connect one | Contact details of sales enquiries you choose to route there |
Our application and database are hosted in the United States. Our AI providers process data in the United States. If you are in the UK or EU and need a Data Processing Agreement or details of transfer safeguards, contact [email protected] and we will provide one.